Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to ertelt.xyz. The terms “we”, “us” and “our” refer to ertelt.xyz. ertelt.xyz operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). ertelt.xyz is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction.

You agree to provide accurate, current and complete information when using our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred or assigned.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, colors, textures and appearance may vary depending on your device and settings.

All products sold on ertelt.xyz are made to order and produced individually after purchase. Minor variations in surface, structure or appearance are inherent to the materials and production process and do not constitute defects.

Product descriptions and availability may change at any time without notice.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase. We reserve the right to accept or decline any order at our discretion. A contract is formed only once your order has been confirmed and payment has been processed.

Please review your order carefully before submitting. As all items are made to order, cancellations are not possible once an order has been accepted and production has begun.

Purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

Orders are intended for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. The price charged is the price shown at the time of checkout.

All prices are final prices. In accordance with §19 German VAT Act (UStG), no VAT is charged (small business regulation).

Shipping costs, customs duties, import taxes or other charges may apply and are shown separately where applicable. International customers are responsible for any customs or import fees.

You agree to provide accurate billing and payment information and authorize us to charge the provided payment method.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing or events beyond our control.

Risk of loss passes to you once the order is handed over to the shipping carrier, where permitted by law.

SECTION 6 – INTELLECTUAL PROPERTY

All content of the Services, including text, images, designs, and visual representations, is owned by ertelt.xyz or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute or exploit any content without prior written permission.

SECTION 7 – OPTIONAL TOOLS

Third-party tools are provided “as is” and “as available”. We assume no responsibility or liability arising from their use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or content. Accessing such links is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

ertelt.xyz is powered by Shopify. All transactions are conducted solely between you and ertelt.xyz. Shopify bears no responsibility for any aspect of sales or products.

SECTION 10 – PRIVACY POLICY

Your use of the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by us without restriction or compensation.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, fraudulent or infringing purposes.

SECTION 14 – TERMINATION

We may terminate access to the Services at our discretion. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

Services and products are provided “as is” and “as available”, to the fullest extent permitted by law.

Nothing in these Terms limits our obligation to replace defective products or correct sizing errors in accordance with our Refund Policy.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, ertelt.xyz shall not be liable for indirect or consequential damages. Liability for intent, gross negligence, or injury to life, body or health remains unaffected.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless ertelt.xyz and its partners from claims arising from your breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision is held unenforceable, the remaining provisions remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and ertelt.xyz.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms. We may assign ours without restriction.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), unless mandatory consumer law in your jurisdiction provides otherwise.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms should be sent to:

rlt_collection
Email: info@rltcollection.de
Brunnenstraße 65
13355 Berlin
Germany